Store Policy
Customer Care
💛 Customer Care
At Faith Made Reality, we believe in serving others with the love of Christ — and that includes how we care for our customers. Whether you have a question, need support, or just want to share your story, we’re here for you every step of the way.
📦 Orders & Shipping
We process and ship orders with care and prayer. Most orders ship within 2–3 business days. You’ll receive tracking info via email once your order is on its way. If something seems off, just reach out — we’ll make it right.
📱 Digital Products
Ebooks and digital resources are delivered directly to your email after purchase. If you have any trouble downloading or accessing your files, we’re happy to help.
🔁 Returns & Exchanges
We want you to be blessed by what you receive. If there’s a problem with your order, please contact us within 14 days, and we’ll work with you to make it right — whether that means a replacement, refund, or exchange.
🤝 We're Here for You
Have a question, prayer request, or just want to connect? Our customer care team is ready to serve you with grace and kindness.
📧 Email us at our contact page
🙏 Our Promise
We’re more than a bookstore — we’re a faith community. When you reach out, you’ll be treated like family, not a number. We pray over our work, our words, and the people we serve. Thank you for being part of the Faith Made Reality Journey.
Privacy & Safety
📖 Privacy & Safety
At Faith Made Reality, your privacy and safety are our priority. We value the trust you place in us, and we are committed to stewarding your personal information with integrity, transparency, and care — guided by biblical principles of honesty and respect.
🔒 Your Information Is Safe
We collect only the information necessary to process your orders, communicate with you about your purchases, and share updates or encouragement (if you choose to receive them). Your data is stored securely and never sold, rented, or shared with third parties without your consent.
✉️ Email & Communication
If you sign up for updates or giveaways, we’ll use your email only to share relevant news, resources, and inspiration — always with the option to unsubscribe at any time. We aim to uplift, never to overwhelm.
💳 Secure Checkout
All purchases on our site are processed through trusted, encrypted payment gateways. Whether you’re buying a physical book or an ebook, your financial details are protected and never stored on our servers.
🙏 A Commitment to Trust
As a faith-based organization, we believe in operating with transparency and accountability. If you ever have a concern about your privacy or experience on our site, we’re here to listen and help.
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments